Dubai Electricity and Water Authority alerts customers to watch out against fraudulent emails

Utility service provider advises consumers to make payments through trusted channels only



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Dewa said it noticed that some customers had received fraudulent emails, claiming they were from Dewa and asking them to make bill payments. Image Credit: Supplied

Dubai: Dubai Electricity and Water Authority (Dewa) has reminded its customers to always check the domain name whenever they receive any email from Dewa and to make payments only through trusted channels.

This advise came after Dewa noticed that some customers had received fraudulent emails, claiming they were from Dewa and asking them to make bill payments. “Dewa urges its customers not to respond to such emails or click on any link within those emails,” the utility service provider said in a statement sent to Gulf News on Friday.

Dewa said it was taking necessary measures to address this issue, in coordination with the competent authorities. “We urge the customers to always check the domain name of the email address and to make payments through trusted channels,” the Dewa statement added.